- Ask whether audio is stored or deleted after transcription.
- Ask whether your meetings are used to train models, and whether you can opt out.
- Check retention, deletion, and who inside the vendor can access transcripts.
- Consent of everyone in the meeting is your responsibility.
The ten questions
- Is audio kept? Some tools delete audio after transcribing and keep only text; others store recordings. Know which.
- Where is data stored? Which country or region, and with which cloud provider?
- Is it used for training? Are your transcripts used to improve the vendor's or a third party's models? Is that off by default?
- Which AI providers see it? Many tools send transcripts to external model providers. Which ones, and under what terms?
- Who can access it? Can vendor staff read transcripts? Under what circumstances?
- How long is it kept? Can you set retention, and does deletion remove backups?
- Who in your organisation can see it? Can admins read your notes, or only usage data?
- How is it shared? Do summaries go automatically to attendees, Slack or CRM? Can you stop that?
- What does it show others? A bot in the call, a notice, or nothing? If nothing, how will you get consent?
- What certifications and contracts exist? Security audits, a data processing agreement, and compliance with laws that apply to you, such as GDPR or India's DPDP Act.
Consent is yours
Whatever the tool, the person turning it on is the one who must make sure everyone knows and agrees where the law requires it. In 2026 several AI note-taking companies faced lawsuits over recording and consent; these are allegations, not findings, but they show where the risk sits. See consent basics and the India guide.
Good practice for teams
- Agree which tool is approved, and block the rest.
- Set a default retention period.
- Never transcribe meetings with lawyers, doctors or HR matters without explicit agreement.
Questions people ask
Are AI note takers safe to use?
Do AI note takers use my meetings to train AI?
Can my employer read my AI meeting notes?
Do I need consent to use an AI note taker?
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